Google Business Profile Posts That Drive Action: Types, Templates, and Examples
Turn your Google Business Profile posts into a conversion engine. Learn which post types work best, proven templates, and real examples that drive calls, visits, and sales.
Google Business Profile (formerly Google My Business) posts appear directly in search results when people look for your business—prime real estate that most local businesses underutilize. While competitors leave their profiles stale, you can use posts to showcase what makes your business worth visiting.
This guide covers the post types that drive the most action, with templates and examples you can adapt for your business.
Why GBP Posts Matter for Local Businesses
When someone searches for your business or your category, your Google Business Profile often appears before your website. Posts show up in this profile, giving you additional space to:
- Highlight current offers and events
- Showcase your products and services
- Share updates and news
- Stand out from competitors with stale profiles
The visibility advantage: Posts can appear in Google Search, Google Maps, and the Google Maps app—reaching customers at the exact moment they’re looking for businesses like yours.
The freshness signal: Regularly posting signals to Google that your business is active and engaged, which can positively influence local search rankings.
Understanding GBP Post Types
Google offers several post formats, each suited for different purposes.
Update Posts
Best for: General announcements, tips, behind-the-scenes content, company news
Specifications:
- Up to 1,500 characters (but first 100 are most visible)
- One photo or video
- Optional CTA button
When to use: Weekly updates to keep your profile active and show customers what’s happening at your business.
Offer Posts
Best for: Promotions, discounts, special deals
Specifications:
- Requires start and end dates
- Can include offer code
- Can include terms and conditions
- Up to 1,500 characters
When to use: Any time you have a special promotion. These posts feature a prominent “View offer” button.
Event Posts
Best for: Workshops, classes, sales events, community events
Specifications:
- Requires event title, start date, and time
- Optional end date
- Up to 1,500 characters
When to use: Any scheduled happening at your business that customers might attend.
Product Posts
Best for: Showcasing specific products or services
Specifications:
- Product/service name
- Category
- Price (optional but recommended)
- Description
- Photo
When to use: Highlight your best-sellers, new arrivals, or services you want to promote.
High-Converting Post Templates
Use these templates as starting points, then customize with your specific details.
The Limited-Time Offer Template
[OFFER NAME] - [DISCOUNT %] OFF
[Brief description of the offer - 1-2 sentences]
Limited time only: [Start date] - [End date]
[Include any terms or restrictions]
Mention this post OR use code: [CODE]
CTA: Learn more / Get offer / Call now
Example:
Spring Cleaning Special - 25% OFF
Get your home sparkling for spring! Our deep cleaning package includes all rooms, windows, and baseboards.
Limited time: March 1-15
Valid for new customers. Must book by March 15.
Mention “SPRING25” when booking.
The Event Promotion Template
[EVENT NAME]
[Date] at [Time]
[What attendees will learn/experience - 2-3 bullet points]
[Space limitations or RSVP requirement]
[How to sign up or learn more]
CTA: Sign up / Learn more / Call now
Example:
Free Wine Tasting Night Friday, January 20 at 6 PM
Join us for an evening of local wines:
- Sample 5 Oregon pinot noirs
- Meet the winemaker from Valley Vineyards
- Light appetizers included
Space limited to 30 guests. RSVP required.
Call us or reply to reserve your spot!
The New Product/Service Template
NEW: [Product/Service Name]
[What it is and why customers want it - 2-3 sentences]
[Key features or benefits - 2-3 bullet points]
[Price or "starting at" if applicable]
[Availability]
CTA: Learn more / Book now / Order now
Example:
NEW: Express Lunch Menu
Get a delicious lunch in 15 minutes or less—perfect for your busy workday.
- 6 chef-crafted options under $15
- Ready when you arrive with online ordering
- Includes side and drink
Available Monday-Friday, 11 AM - 2 PM
Order online for pickup!
The Social Proof Template
[Headline featuring achievement or recognition]
[Brief context about what this means]
[Quote or specific detail]
[Thank you to customers]
CTA: Book now / Visit us / Learn more
Example:
Voted #1 Pizza in Portland - 3 Years Running!
Portland Monthly readers have chosen us as the city’s best pizza again!
“The crispy crust and fresh ingredients make all the difference” - Portland Monthly
Thank you to everyone who voted and supports local. See you soon!
The Behind-the-Scenes Template
[Hook - something interesting about your business]
[The story or detail - 2-3 sentences]
[Why this matters to the customer]
[Invitation to visit/experience]
CTA: Visit us / Learn more
Example:
Ever wonder how we get our bread so fresh?
Our bakers arrive at 4 AM every morning to bake everything from scratch. By the time we open at 7, the smell of fresh bread fills the shop.
No preservatives, no shortcuts—just the real thing.
Stop by and smell (and taste) the difference.
The Seasonal/Timely Template
[Timely hook related to season/holiday/event]
[How your business relates to this timing]
[Special offering or reason to visit now]
[Urgency element if applicable]
CTA: Book now / Order now / Visit us
Example:
Tax Season Got You Stressed?
You handle your finances, let us handle your fitness. Our stress-relief yoga classes are perfect for busy season.
Special: First class free for all new students this month.
Your body will thank you.
Optimizing Posts for Maximum Impact
Templates are starting points. These optimization tips increase engagement.
Visual Best Practices
Photo requirements:
- Minimum 720 x 720 pixels (1200 x 900 recommended)
- JPEG or PNG format
- Under 5MB file size
- Well-lit, high quality
What works:
- Photos of real products (not stock)
- Your team at work
- Your space/location
- Customers (with permission)
- Results of your service
What doesn’t work:
- Blurry or dark images
- Stock photos (look generic)
- Too much text in images
- Images without clear subject
Writing for the 100-Character Limit
The first 100 characters are what users see before clicking “More.” Front-load your value:
Weak opening:
“We’re excited to announce that starting this month…”
Strong opening:
“25% off all services this week only. New customers…”
Formula: Lead with the benefit or offer, then add details.
CTA Button Selection
Choose the button that matches your goal:
| Button | Use When |
|---|---|
| Book | Service businesses with appointments |
| Order online | Restaurants, retail with online ordering |
| Buy | Direct product sales |
| Learn more | Complex offerings, more info needed |
| Sign up | Events, newsletters, memberships |
| Get offer | Promotions with specific redemption |
| Call now | Urgent services, consultations |
Posting Frequency
Minimum: 1 post per week to maintain profile freshness
Optimal: 2-3 posts per week for maximum visibility
Post lifespan: Update posts stay visible for about 7 days; Offer and Event posts stay until their end date
Scheduling tip: Plan posts around your business rhythm—new arrivals, weekly specials, upcoming events.
Measuring Post Performance
GBP Insights shows how posts perform.
Key Metrics
Views: How many people saw your post
Clicks: Clicks on photos, CTA buttons, or “Learn more”
Actions: Button clicks specifically (calls, directions, website visits)
What Good Performance Looks Like
Benchmarks vary by industry and location, but general guidelines:
- View-to-click rate: 2-5% is average, 5%+ is good
- Click-to-action rate: Depends on your CTA goal
Improving Performance
Low views?
- Post more frequently
- Improve photo quality
- Ensure business info is complete
Views but no clicks?
- Improve headline/hook
- Make offer more compelling
- Test different CTAs
Clicks but no conversions?
- Check landing page experience
- Ensure offer terms are clear
- Verify phone/booking system works
Post Ideas by Business Type
Restaurants & Cafes
- Daily specials or features
- New menu items
- Behind-the-scenes kitchen content
- Chef spotlights
- Customer favorites
- Happy hour details
- Catering services
Retail Stores
- New arrivals
- Seasonal collections
- Sales and promotions
- Gift guides
- Product spotlights
- Store events
- Local delivery options
Service Businesses
- Before/after showcases
- Team introductions
- Service explanations
- Tips and advice
- Seasonal reminders
- Booking availability
- Customer testimonials
Health & Wellness
- Class schedules
- Practitioner spotlights
- Health tips
- New services
- Special packages
- Event workshops
- Results/transformations
Professional Services
- Team expertise highlights
- Industry insights
- Case studies (anonymized)
- Free consultations
- Workshop announcements
- Award/recognition news
- Community involvement
Common Posting Mistakes
Being Too Salesy
Every post doesn’t need to sell. Mix promotional content with genuinely helpful updates.
Inconsistent Posting
Posting 5 times one week then nothing for a month sends mixed signals. Consistency matters more than volume.
Poor Image Quality
Blurry, dark, or generic stock photos hurt credibility. Invest in decent photos of your actual business.
Ignoring Analytics
If you’re not checking what works, you’re guessing. Review performance monthly and adjust.
Missing CTA Buttons
Every post should have an action. Make it easy for interested people to take the next step.
Wall of Text
Long paragraphs get skipped. Use short sentences, line breaks, and bullet points for scannability.
Conclusion
Google Business Profile posts are one of the most underutilized tools in local marketing. While your competitors let their profiles go stale, consistent, compelling posts can help you stand out in local search results and turn searchers into customers.
Start with one post this week. Use the templates above, add a quality photo, and include a clear CTA. Track the results, then iterate.
The businesses winning local search are those who treat their GBP as an active marketing channel—not a set-and-forget directory listing.
Need help managing your Google Business Profile alongside your other marketing channels? Adfluens’ GMB Command Center lets you create, schedule, and track GBP posts from the same dashboard you use for social media. Try it free and see how easy local marketing can be.